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FAQs

SHOULD I TRIM MY CANDLE WICK?

A: Always trim a new candle wick to 1/4 of an inch. If you do not cut the wick before the first lighting, the flame can be large, erratic, and emit soot. Candles will burn up to 25% longer if you trim the wick every couple of hours. Please make sure that the wick and wax pool are clean at all times.

WHY SHOULD THE CANDLE BE FREE OF DEBRIS?

A: Always make sure that the candle wax is free from debris before lighting at all times. Never drop your used match into the candle, this can become a second wick causing two flames and excessive heat. 

WHY IS MY CANDLE LEAVING WAX ON THE SIDES OF THE CONTAINER AS IT BURNS?

A: This is what is called "tunneling" or wax that is not being burned to the edge. This may occur if the candle is lit and then extinguished before the pool of melted wax has formed. Burn your candle as recommended on the label, generally a minimum of 3-4 hours, to insure that a sufficient wax pool is created. 

CAN A  DRAFT AND OR A CEILING FANS BE A PROBLEM WHEN BURNING MY CANDLE?

A: When a candle is burning it needs stability. A draft can cause the flame to burn inconsistently. Burning candles near air vents, fans, or open windows will cause your candle to produce soot.  The flame may not be as hot as it should be to burn off the carbon and therefore producing soot. 

HOW DO I GET THE REMAINING WAX OUT OF THE CANDLE HOLDER?

A: Pour warm water into the container, leaving room at the top. The warm water will melt the wax and it will float to the top. Let the water cool and remove the wax. Placing the glass in the freezer, what this does s shrink the wax away from the glass so you can just pop it out. If the wax is stuck, let it warm to room temperature. Never use a knife or other device to scrape the glass surface. 

WHAT IS THE BEST WAY TO EXTINGUISH A CANDLE? 

A: The best way to extinguish a candle is to use a candle snuffer. After the flame has extinguished, it is beneficial to trim the wick to 1/4 with a wick trimmer. It is recommended that you keep a fire extinguisher in your home and accessible if needed to extinguish flames. 

HOW DO I MAKE MY OWN CANDLES?

A: Begin by gathering materials such as wax, wicks, fragrance oils, and containers. Follow a detailed candle-making guide, ensuring safety measures like proper ventilation and temperature control. Experiment with different scents and molds for a personalized touch.

ARE CANDLES BAD FOR YOU?

A: When used properly, candles are generally safe. However, prolonged exposure to certain types of candles may release potentially harmful compounds. Opt for candles made from natural materials like soy or beeswax and ensure proper ventilation in enclosed spaces.

HOW DO I GET CANDLE WAX OUT OF CARPET?

A: Allow the wax to harden, then gently scrape off as much as possible. Use a paper towel and iron to melt and absorb the remaining wax. Blot any residue with rubbing alcohol or a mixture of dish soap and warm water, then clean the area with a carpet cleaner.

WHAT IS CANDLING?

A: Candling can refer to two things. In candle making, it's the process of checking for imperfections in a finished candle. In holistic health, ear candling involves placing a hollow candle in the ear and lighting the other end, claiming to remove earwax and impurities (note: ear candling is controversial and should be done cautiously).

HOW DO I GET CANDLE WAX OUT OF MY CLOTHES?

A: Allow the wax to harden, then gently scrape off excess wax with a blunt knife. Place the stained area between paper towels and iron on a low setting to absorb the remaining wax. Treat any residual stain with a pre-wash stain remover or wash in warm, soapy water.

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