Shipping Policy
Orders are processed and shipped within 3-5 business days after order date.
After your order has been picked up and scanned by our carrier, domestic orders within the contiguous U.S may take 2-5 business days to arrive, depending on location.
Please double-check that your shipping information is correct at checkout. At this time, we are limited in our ability to make changes to an order once it has been placed, however, if we are able to make updates on your behalf, please note that these changes will not be reflected in your shipping confirmation email.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
To return your product, you should contact therapywithmecandle@gmail.com.
**Please allow some time for the status of this shipment to display tracking information. USPS, FedEx, UPS, and other carriers we might use are currently experiencing delays due to high volumes of packages and staff shortages.
Download the Shop app to track your purchases.